
Frequently asked questions.
What is Personal Chef Berlin?
Personal Chef Berlin is premium meal prep service. We customize, prepare, and deliver nourishing, loving meals to our clients in Berlin. Other services we offer are: in-house private chef, small scale catering (up to 30 people), corporate meal plans, kimchi subscription and online pantry shop.
How are you different from other meal delivery services?
Our commitment to quality, personalization and sustainability sets us apart. We source the best ingredients from our local suppliers and each dish is lovingly prepared respecting these beautiful ingredients. We work with a very small number of clients. This way we get to know their tastes and preferences so we’re able to personalize meals just for them. Lastly, we try to minimize the use of disposable food packaging, which creates enormous amount of waste. We are committed to use reusable packaging as much as possible.
What’s the difference between Chef’s Choice and Custom meal prep?
The Chef’s Choice meal plan is a fixed meal prep service for those without dietary restrictions and wish to receive food from Wed-Fri. If you like to try exciting seasonal dishes from Wed-Fri and don’t have food allergies or restrictions, we highly recommend Chef’s Choice meal plan. We plan the menu in advance so you know what to expect each week. Check out our current menu.
The Custom meal prep is for those who need more customization. Menu and schedule can be completely customized- It could be twice a week, dinner every day or just one meal. This option is ideal for those who have food allergies or restrictions or those who don’t have regular schedule. Inquire here.
Where is your service offered?
Our services are available in most of central Berlin. Please visit our delivery info page for more details.
How does delivery work?
We deliver on Wednesdays to Fridays and delivered between 12:00-19:00. First, choose the weekly subscription or one-off order and select your preferred day of delivery at check out. If you won’t be home during our regular delivery times, please email us at personalchefberlin[at]gmail.com.
For the Custom meal prep orders, everything is on your time and schedule. We will deliver when you wish.
Can I pick up instead?
Yes! You can pick up Wed-Fri between 12:00-20:00 in Kreuzberg (10999) with appointment. Pickup details will be provided upon order confirmation.
What if I need to pause my subscription?
If you’re out of town for business or holiday, you can pause your subscription by simply emailing or messaging us. Let us know your return date and we’ll pause your subscription. Please let us know by Monday 12:00 for the same week’s delivery. If you need to make a change with less notice, you’ll be charged for any meals that are already in the works.
Can I cancel my subscription any time?
Yes. We process orders for the week on Monday mornings. If you wish to cancel for the same week, you’ll need to do so before Monday at 12:00. If you need to make a last-minute change with less notice, the service fee may apply. If you need to skip a week due to travel or other obligations, please inform us of any dates as far in advance as possible.
What kind of food do you cook?
Each week, we go to local markets and let the seasonal ingredients inspire us. For the Chef’s Choice meal plan, you’ll taste exciting modern recipes that will spark your taste buds. Chi is from Korea and lived in Chicago, Ibiza, Barcelona, Amsterdam and now Berlin. So you’ll find a lot of Korean and Catalan elements together with international influence in our food. If you have allergies or need more customization, we are able to accommodate for any personal dietary needs or allergies such as vegan, pescatarian, whole30, low fodmap, paleo and ketogenic.
Do you cook for babies and kids?
Absolutely! We love cooking for the whole family and helping your picky eaters try new vegetables in creative ways or creating homemade organic fruit and vegetable purees for your growing infant.
How do I heat the meals?
All of our meals come pre-cooked with simple instructions for re-heating in the microwave, oven or stove-top. Some will require reheating and some are meant to be eaten chilled.
For the quickest way to warm your food, place in microwave, heat 2-3 minutes and enjoy. To keep proteins tender, warm them in the oven. This will keep your meat or fish from getting overcooked and drying out.
How long does the food last?
Meals should be consumed within 4 days. Sometimes we may suggest which dishes to consume first for optimal freshness.
Can I freeze the meals?
We do not recommend freezing. For the optimal flavor and texture, please consume the meals within 4 days. Our meals and ingredients are never frozen during preparation or delivery, so we recommend refrigeration rather than freezing to preserve freshness.
Do you use organic ingredients?
Yes, we source the best quality ingredients available and purchase as many ingredients as we can from local suppliers with sustainable practices. Fresh and healthy is our number one priority so our fruits and vegetables are naturally grown and our meats and fish are sustainably grown and caught. We firmly stand behind producing food without substances that may be harmful and without harm to the animals and planet.
Is your kimchi authentic?
Yes! Chi is native Korean and grew up eating kimchi all her life. Our traditional baechu kimchi is based on her mom and aunt’s recipe and has developed into her own recipe after countless recipe testing.
How do I store kimchi?
Keep kimchi in the coldest area of your refrigerator to prevent kimchi from fermenting too fast. If you leave a jar of our kimchi in room temperature, it accelerates the ripening process too fast especially in warm seasons.
What is the shelf life of kimchi in the refrigerator?
Kimchi is alive and will continue to change over time. Temperature and exposure to oxygen impact the flavor and fermentation of kimchi much like wine or cheese. Our kimchi is delivered within one week of fermentation where it can be enjoyed for its fresh and vibrant flavors. As the kimchi matures, it will take on unique and distinct taste profiles of tangy notes while the spice mellows and develops into deeper, earthier characteristics. While we recommend that you consume within 3 months, kimchi will continue to age in your refrigerator and will be delicious for up to 12 months or even longer as long as you keep in cool temperature and away from oxygen.
Are you environment friendly?
Yes, environment and sustainability are always on our mind. That’s why we source ingredients locally and use reusable packaging as much as possible.
Do you cater parties or events?
We do! We offer small scale catering up to 30 people. Please contact us to inquire.